Mahatma Gandhi Vichar Sanwardhan Sanstha, India has instituted a refund policy to ensure fair and transparent processing of requests for refund of donations. MGVSS, India respects and honors the financial contributions made by individuals towards our Projects and Schemes operating in India. We take utmost care to process donations as per the instructions given by our donors, online and offline. At the same time, we also recognize that a donation may have been made erroneously or the donor may change his/her mind and cancel the donation.
Mahatma Gandhi Vichar Sanwardhan Sanstha will respond to the donor within 2 working days of receiving a valid request for refund from the donor. The donor will have to send MGVSS a written request for a refund within 1 days of donating, to the email – firstname.lastname@example.org .
Donors need to keep the following points in mind while initiating a refund request:
- MGVSS will examine each refund request and seek explanations from the donor. Donor details will be verified by seeking documents of proof (Pan No, Address) and donation (date of donation, amount of refund, mode of donation, transaction reference number and reason for refund).
- If the tax exemption certificate has already been issued to the donor, the donor will have to return the original receipt to us and email a written declaration on email@example.com that the donor will not use 80G.
- The refund process may take 15 to 20 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done. Irrespective of the mode of donation, refund amount will be credited to donor’s bank account only.
MGVSS is not obliged to make refunds and May, in its discretion, decline and requests for refund of donations, particularly if a tax exemption certificate has been issued.